You’ve set up a social media strategy for your business to showcase your abilities, target your desired audience and bring in new customers, but now that you have those new prospects do you know what to do with them? Your strategy can’t just stop once you have gained the audience you want, now you need to work to keep them and customer service will play a big role in that. Here are some ways to improve your customer service through social media.
We already know social media is a huge part of business in 2019, but there are additional ways to utilize each platform to their full extent that you may not be doing. One of the newest trends and best ways to boost engagement is Instagram Stories. We’ll breakdown exactly how to use it effectively for your business and why it needs to become part of your marketing strategy.